FAQs

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Find quick and clear answers to the most common questions about our products and services — all in one place.

Questions about $99.00 monthly window cleaning program:

I have questions about your $99.00 monthly window cleaning program. How does it work?
It says up to 20 windows. Can you tell me more?
Is the service really monthly. You will come every month?
So, the total amount is 12 x $99.00 so $1,188.00. 
Do I pay all at once or each time you do the work?
What is the term of the agreement? 
How am I charged?
What do you need for payment?
How many windows can I choose?
Does it have to be the same windows every time you come?
Is it just exterior windows?
Is this the only service you provided or do you offer full interior and exterior cleaning as well?
What if I want to cancel the service? 
I do not live at my home in Arizona all year. Can I just pick up this service for part of the year? 
Do I need to be home for you to do the work each month?

Service Details:

How much does window cleaning cost? 
Do you offer free estimates?
Can you give me a quote over the phone or do you need to see my house?
Are there any extra fees for large or high windows, screens, or tracks?
Do you offer discounts for regular cleanings or referrals?
What is included in your window cleaning service?
Do you clean screens, tracks, and frames too?
Do you clean hard water stains or paint over spray?
How long will the job take?
How long will the job take?
What kind of cleaning solution or equipment do you use? Is it safe for tinted windows or low-E glass. 

Schedule Details:

How soon can you come out?
Do I need to be home to clean?
Do you clean windows year-round, even in the summer heat or rain?
How often should I have my windows cleaned? 
Do you offer maintenance plans for monthly, quarterly, or bi-annually?

Professionalism and Safety:

Are you insured? 
Are your cleaners background checked? Are they trained employees or subcontractors?
How do you reach high or hard to access windows?
What happens if something gets damaged or scratched?
Do you wear shoe covers or take precautions inside my home? 

Payment and Guarantee:

How do I pay? Cash, credit card, Zelle, online or invoice? 
Do you offer satisfaction guarantees or warrantees?
What is you cancellation or reschedule policy? 

Additional Services:

Do you also clean solar panels, gutters, or power washing of driveways?
Do you offer screen repair, pressure washing, or chandelier cleaning? 

Company Detail:

Is Essential Washing a new company?

Ready to get your windows cleaned?

Call 24/7 for a Quote · (480) 919‑WASH